There are two equal aims of the Citizens Advice service:

  • To provide the advice people need for the problems they face; this means helping individual clients to manage their problems
  • To improve the policies and practices that affect people's lives; this means helping to prevent similar problems arising for other people both locally and nationally.

We provide advice to individual people both by phone and face to face:

  • We provide IT support, administration and reception to the bureau and its outreach centres to ensure its smooth running
  • We support the social policy function by preparing reports on issues raised locally to head office
  • We raise the profile of the bureau locally
  • We offer a forms completion service where volunteers visit house-bound clients to assist them in completing forms on which to claim benefits.

Contact details

Organisation Citizens Advice - Bromley
Address Bromley Citizens Advice Bureau Ltd, Community House, South Street, Bromley, Kent, BR1 1RH, United Kingdom
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